Customer service representatives provide information about the cleaning services offered, including the types of cleaning, pricing, scheduling, and any special offers.
When a customer reaches out with a cleaning-related inquiry, request, or issue, a ticket is created. This ticket includes information about the customer, the nature of the request, and any relevant details.
Staying updated on the latest trends in the cleaning industry, such as the adoption of eco-friendly cleaning products, advanced cleaning technologies, and new cleaning methods.
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